Second Long Range Plan

Appendix C Output Measures for Public Libraries 

From Douglas S. Zweizig, Output Measures for Public Libraries: a manual of standardized procedures A.L.A. 1982 [Director proposed using these procedures, modified to fit local conditions for evaluating programs and services as a part of Long Range Goals.] 

Measures 

1. Circulation per capita 
2. In-Library materials use per capita 
3.Library visits per capita 
4. Program attendance per capita 
5. Reference transactions per capita 
6. Reference fill rate 
7. Title fill rate 
8. Subject and author fill rate 
9. fill rate - Materials Availability Survey 
10. Registration as a percentage of population 
11. Turnover rate 
12. Document delivery