E-mail reference service form

Welcome to Gates Public Library's E-mail Reference Service

The Gates Public Library's E-Mail Reference Service provides answers to basic information requests or direction to specific reference resources.  E-mail requests will be handled in as timely a manner as possible.  You will receive an immediate response confirming that your information request was received.  You may expect a response to your specific inquiry within 2 business days.

Many requests may be more appropriately handled by using other Gates Public Library resources or services:

  • to check the availability or location of an item, search the county online catalog or call the library at (585)247-6446.
  • Any library card holder may access online databases
  • Those looking for websites focusing on specific topics or information needs should try the Virtual Reference Desk, compiled by Monroe County librarians
  • Please feel free to call or visit the Gates Public Library for reference or research assistance.
  • For local history or genealogy questions, please contact the
    Local History Division at Central either online or by calling (585) 428-8370
  • We cannot answer questions requiring extensive research

You may submit a reference request by filling in the form below.  Your e-mail address does not automatically appear in the message head or this form.  We can respond to your request only if you include your email address in the appropriate space on the form.

The personal information you provide here is confidential and will be used only for statistical purposes.  Preference is given to requests from the Town of Gates.

Name: (optional)

Do you live in Monroe County, NY? Yes        No

Your email address (required):
Your phone number, with area code: (optional, but may be helpful if we need to clarify your question):

Your question:

You can also email us directly at question@libraryweb.org.